3 Dashboard
The Operations Dashboard gives you an overview of the work of the day: how many shipments are open, which deliveries are coming, which shipments are delivered and must be closed, and which tasks are waiting for you.

3.1 Metric cards
The six cards at the top count the shipments and tasks. Click a card to open the list behind it.
| Card | What it counts | Click opens |
|---|---|---|
| Total Shipments | All shipments. | Shipments, all statuses |
| Active Operations | Shipments that are Booked, In Transit, Arrived or Partially Delivered. | Shipments, Active Operations |
| Delivered | Shipments that are Delivered or Closed. | Shipments, Delivered |
| Exceptions | Shipments with an Exception or in Customs Hold. | Shipments, Exception |
| Pending Tasks | Your tasks, unassigned tasks and public tasks that are not completed. | Task Board |
| Delivered, to close | Shipments that are Delivered but not yet Closed. | Shipments, Delivered |
3.2 Upcoming Deliveries
This panel lists the open shipments (Booked, In Transit, Customs Hold, Exception and Partially Delivered), the earliest expected arrival (ETA) first. Use the tabs All, In and Out to see all shipments, only incoming or only outgoing ones.

Every row shows:
- the direction (green arrow = incoming, blue arrow = outgoing);
- the ETA, with a red Delayed badge when the date has passed;
- Partial (x/y) when only some of the pieces have arrived;
- the carrier and the AWB number;
- the tracking status reported by the carrier, for example In transit, Out for delivery, Customs or Delivered (see section 14.2);
- how fresh the tracking information is: Live (checked in the last 6 hours), 3 h ago, 2 days ago, or Manual tracking / No tracking when the carrier cannot be tracked automatically.
Point at a row to see the consignee (incoming) or the shipper (outgoing). The buttons at the end of the row open the carrier's tracking page and the shipment.
The refresh button at the top of the panel asks the carriers for the latest status of all open shipments at once.
3.3 Priority Tasks
This panel lists the tasks that are waiting for you, the most urgent first (Urgent, High, Medium, Low) and then by due date. The badge shows how many are pending.
| Icon | Meaning |
|---|---|
| Megaphone | A public task, visible to everybody. |
| Question mark | A task that is not assigned to anybody yet. |
| Circular arrows | A repeating task. |
A due date in red means the task is overdue. Click a task to open it.
3.4 Recent Shipments
The table lists the latest shipments with their direction, AWB and carrier, route and status. Use the tabs All, In and Out to filter by direction.
Shipments that are Delivered but not yet Closed stay at the top of the table on an amber background, together with the badge N to close in the title. They show one of these buttons:
| Button | Meaning |
|---|---|
| POD missing | The signed proof of delivery has not been attached yet. Open the shipment and add it (section 4.7). |
| Link POD | A POD with this AWB number was found on the network folder W:. Press the button to attach it and open the shipment. |
| Close | The POD is attached (or not needed): press to close the shipment. |

3.5 Shipment Status Overview
The donut chart shows how the open shipments are divided between In Transit, Partial, Delivered, Exceptions and Booked.
3.6 AI Ops Analysis
Press AI Ops Analysis to receive a short written summary of the current situation (open shipments, delays, tasks), prepared by the Google Gemini artificial intelligence service. The summary appears in the Gemini Executive Summary card.
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